Direct channels

Production dispatch & export desks

Connect directly with our technical merchandisers, sample dispatch rooms, and international port logistics teams for volume inquiries and specification reviews.

24 hrs

response window

Port Hub

global shipping lanes

Direct

technical desk access

Technical intake

Submit production specifications

Provide your tech packs, target FOB parameters, and estimated volume runs. Our production planning team reviews all submissions within one business day.

Urgent merchandiser chat & line dispatch

Reaching out during mercantile trading hours? Connect instantly with our live floor coordinators for real-time schedule checks and sample tracking.